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The use of this site is governed by the policies, terms and conditions
set forth below. Please read them carefully. Your use of this site
indicates your acceptance of these terms and conditions. Your placement
of an order indicates your acceptance of these terms and conditions. |
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| Damaged
or Missing Items |
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Inspect all items as soon as you receive them.
Even if you are having them installed
professionally at a later date, inspect all items when you receive
them. Compare the contents of the boxes to what is shown on the
installation instructions. It is your responsibility to check the
items before installing them or giving them to anyone else for installation.
If there are any problems notify
us within 24 hours and before the items are installed or
given to a 3rd party for installation. Notify
us at 888-440-8655 or info@handa-accessories.com
Once any
item is installed it is yours. Installed items will not be accepted
for return. There is no such
thing as a test installation. If it has been bolted on, attached,
plugged in or installed in any other way it
is not returnable. Installed items are still covered by warranty
against manufacturing defects (see below).
Do not attempt to repair or alter any items, we can't
replace or refund for items once they have been altered.
Save all packaging, returns can't be accepted without
the original packaging.
Package the return carefully, you are responsible for
getting the item back to us without further damage to it. We can't
refund or replace items that are received with further damage that
was due to poor packaging.
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| Returns |
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All returns must be in brand new, perfect condition with all original
packaging and parts.
Installed
items will not be accepted for return. There
is no such thing as a test installation. If it has been bolted on,
attached, plugged in or installed in any other
way it is not returnable. Installed items are still covered by warranty
against manufacturing defects (see below).
You have 45 days from the date the order was placed
to request a return authorization. Items must be received here within
60 days of the original order.
Please
see the section above if you are returning an item that was received
damaged or missing parts.
Shipping
charges are not refundable.
Save all packaging, returns can't be accepted without
the original packaging.
Package the return carefully, you are responsible for
getting the item back to us without damage to it. We can't refund
for items that are received here damaged.
We cannot accept COD returns or returns where postage
or fees are due.
For complete detailed information on returns please
see our Returns Information Page.
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| Warranty |
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All
of the Genuine Factory Honda Accessories we sell are covered by Honda's
12 month, 12,000 mile warranty.
All
of the non-Honda items are covered by their respective manufactures
warranties.
Electronic items must be taken to a Honda dealership
in your area for warranty coverage so the problem can be confirmed
with the item in the vehicle.
All of the items we sell are only designed to be used
on US market cars.
All warranties only apply to the parts if they are installed
on the listed year and model US market car within the US.
Warranty does not cover loss of time, inconvenience,
loss of use of the vehicle or other consequential damages; or labor
for removal from the vehicle and reinstallation of a part of accessory.
There is no warranty coverage of any type for items
that are removed from the US or installed on non-US vehicles. Items
installed on models or years they are not listed for are not covered
by any warranty.
For full warranty details please
see our warranty information page.
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| Pricing |
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Although we try our best to have an error-free website,
occasional errors are possible. If there is a pricing discrepancy
it will be handled in one of the following ways:
If the price listed on your order is higher than the
actual price, your order will be adjusted to show the lower price.
If the price shown online is lower than the actual price
we will at our discretion, either contact you via e-mail for instructions
before shipping or cancel your order and notify you via e-mail of
the cancellation.
If the price shown online is different than the price
of the item in the shopping cart please contact us prior to ordering
for the correct price.
If the price changes after you make your purchase we
are not able to go back and credit for the difference. Sometimes
Honda runs promotions on items and when they do we pass the savings
along. They don't notify us ahead of time about promotions so we
don't know that there will be a price change until the price changes.
We can't apply additional discounts to orders that have already
been processed, especially since we would have paid full price from
Honda for the item we are shipping to you.
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| Shipping |
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We only ship within the 50 United States (no exceptions).
We only accept credit cards issued from US banks with
US billing addresses. (No exceptions)
We do not recommend that you ship the items outside the
US after you receive them as there would be no warranty coverage of
any type once they leave the US and they may not work on non-US vehicles.
Once an item leaves the 50 States it is yours, there are no returns
and no coverage of any type on exported items.
We are not able to process orders originating from outside
the US.
Once any item is reshipped or forwarded there is no coverage
for damage to the item.
We are not able to ship to PO boxes, APO or FPO addresses
or freight forwarding companies.
Orders may require a signature for delivery.
Shipping price calculations online are as close to what
UPS charges us as we are able to get. We are not able to do custom
shipping quotes or make adjustments on shipping charges.
For complete information on where we ship to, pricing
and delivery times see our Shipping
information page. |
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| Credit
Card Processing |
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An authorization, not a charge is processed on your card
when the order is submitted. For specifics on the difference between
a charge and an authorization please see our credit
card information page.
We are only able to process orders with credit cards
issued by US banks that have a US billing address on file with
the credit card company. Orders shipping to addresses other than the
billing address may require additional verification before the order
ships. |
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| Privacy |
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We never sell, rent, or give out any of your information.
For complete information please see our privacy
information page. |
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| Backorders |
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Although we do have a very large inventory (over 1.3 Million dollars
of Genuine Factory Honda parts) it is possible for an item to be on back order
from Honda long enough for us to run out of them. If an item is on
back order we will ship the rest of your order now and the backordered
item as soon as it arrives. Shipping will only be billed on the first
invoice. |
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| Packaging |
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All of the items listed as "Genuine Factory Honda"
or "Genuine Factory Acura" in the description are genuine factory
Honda or Acura items, however to help reduce shipping prices and protect
the items it may be necessary to rebox your items before shipping
so they may not arrive in the original factory Honda or Acura packaging. |
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| Product
Descriptions |
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We make every effort to be as accurate as possible
in item descriptions. If items are not as described your sole remedy
is to return item in unused, new condition for a refund. |
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| Shipping
Errors |
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Although we strive to make certain that all items shipped are exactly
the items ordered, in case of a shipping error HandA-Accessories.com
is not liable for attempted use or subsequent damage from said items.
Inspect all orders on arrival and notify us within 24 hours of receipt
by e-mail (info@handa-accessories.com)
of
any discrepancies. |
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| Order
Processing |
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We
do reserve the right to refuse to process an order for any reason.
Your order confirmation is an offer to buy, not a completed sales
contract. Order acceptance and the completion of the contract between
you and us will take place on the shipment of the products ordered.
Your receipt of an electronic or other form of order confirmation
does not signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. HandA-Accessories.com reserves
the right at any time after receipt of your order to accept or decline
your order for any reason. If the order is canceled the authorization
on your card will be promptly voided. If your card has been charged
a prompt refund will be processed.
Only click on the Submit Button once. If for any reason you are not
sure if the order went through contact us before attempting to submit
it again. Our system is automated If you submit two orders both will
be processed and shipped. If you receive an error message copy it
down and contact us. |
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| Jurisdiction
and Venue |
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You
agree that any legal action brought against HandA-Accessories.com
shall be governed by the laws of the State of California without regard
to its conflict of law principles. You agree that the sole jurisdiction
and venue for any litigation arising from your use of or orders made
on the HandA-Accessories.com site shall be an appropriate federal
or state court located in Sacramento County California. |
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| Liability |
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Our
liability is limited to the replacement of any defective item and
does not extend to other areas affected by the use of any product. |
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| More
Information |
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For more information please see the following
pages:
Shipping
information - Privacy
Policy - Return
Policy
Frequently Asked Questions - Warranty
Information
Company Information |
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